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FAQ

This is my first class. What do I need to know?

You MUST arrive 15 mins early for your first class. Our INSTRUCTORS will take care of you from the moment you walk in the door. Upon arrival, you will be greeted and directed to which studio you will be having class in depending on what you’ve signed up for. If you are taking a floor class, your mat and items you need will be laid out for you. Just pick a mat. The instructor may ask you to grab your weights based on your own abilities.

What should I bring to class?

We provide everything you need for our floor and cycling classes. If you have your own spin shoes, you can bring them for class. Our bike pedals are 2-sided for clipping in with both types of cycling shoes. We have cycling shoes, in studio, for clients to borrow if they haven’t invested in their own cycling shoes yet.

What should I wear to class?

Wear comfortable, breathable clothing that you can move easily in.

What amenities are in studio?

We have 2 restrooms, towels, and a safe waiting area for you to leave your belongings.

What if I arrive late?

We recommend that you arrive at least 5 minutes early for class. IF IT IS YOUR FIRST TIME AT CLIQUE, YOU MUST ARRIVE 15 MINUTES EARLY. If it is your first class, you cannot enter the spin room once class has started. It is a safety concern. If you are running late, please text us and confirm you are on the way. If you are late and do not text, your spot may be given to a client who is on the waitlist or a walk, and you will lose your class credit.

What if I need to cancel?

We have strict 12 hour cancellation policy. This means that you can cancel your reservation up to 12 hours before without penalty.

  • If you cancel your reservation prior to the 12 hour mark, your session will be credited back to your account.
  • If you cancel your reservation after the 12 hour mark, you will lose your class credit. Unlimited clients will be charged $20 for late cancellations.
  • All no-shows will be charged $20.
The Waitlist

If a class you want is full, we recommend putting yourself on the waitlist. If a spot becomes available, you will be added to the class and receive a text confirming your reservation. Registering for the waitlist is the same as registering for a class.

I’m pregnant. Can I still take class?

Doctors advise against beginning a new workout while pregnant, especially ones like at CLIQUE that are high intensity- again, if you are new to exercise. If you have regularly attended CLIQUE prior to your pregnancy, you may continue to do so at your discretion and approval from your doctor is recommended. Before your class, please advise your instructor that you are pregnant, so they can provide you with any modifications you may need.

Is there an age requirement?

Yes. Clients must be 13 years old and accompanied by a parent. Every client including Minors need to have their own Mindbody account. The waiver must be signed prior to first class.

Terms and Conditions

Instructors and classes are subject to change without notice. Please visit the Clique Cycling + Fitness schedule for updates.

All classes must be prepaid. All sales are final. Classes are not eligible for refund, transfer, or exchange.

Clique Cycling + Fitness is not responsible for any bank overdraft fees.

Photo and Video Policy: By attending class at Clique Cycling + Fitness, you consent to having your image captured by our staff and other media outlets. The resulting materials, including photographs and media, may be used by Clique Cycling + Fitness, without restriction. Please advise a staff member prior to class if you do not want to appear on these outlets.

Contract

A valid credit card must be on file for all active accounts.

No shows and late cancellations will incur a $20 fee.